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Z Desk – Support Tickets System with Knowledge Base and FAQs

zaiblab  PHP Scripts 
Z Desk - Support Tickets System with Knowledge Base and FAQs

Z Desk – Support Tickets System with Knowledge Base and FAQs developed to create a support ticketing. It allows live chatting, posting articles, and FAQs. It supports the creation of multiple departments and user roles based on your needs.

Z Desk - Support Tickets System with Knowledge Base and FAQs

FEATURES

  • Mobile Friendly
  • Bootstrap 5 (Main Website)
  • Based on CodeIgniter 3
  • Easy Installation Using Wizard
  • Dashboard and Statistics
  • Multiple Departments
  • Assign Multiple Users to Departments
  • Ticketing System
  • Live Chatting (For Registered Users)
  • Tickets History
  • Auto Close Tickets
  • Generate Reports (.pdf)
  • Email and Website Notifications
  • Knowledge Base
  • Share Articles on Social Media
  • Helpful or Not Helfpul Voting
  • FAQs Management
  • Announcements
  • Unlimited User Roles
  • Unlimited Staff Members
  • Canned Replies with Placeholders
  • Custom Fields (Tickets Creation Area)
  • Assign Tickets to Agents
  • Option to Show all Tickets or only Assigned (Roles)
  • 3 Colors for Public Pages
  • Generic User Login and Registration
  • Login with Username and Email Address
  • Social Login with Facebook, Google, and Twitter
  • Google reCaptcha
  • Secured Against XSS, SQL Injection and CSRF
  • Timezone Adaptive According to Every User’s Setting
  • Add User from Admin Panel
  • Edit User, User Profile Settings
  • Users List and Search with Different Filters
  • Date and Time Formats
  • Password Strength Setting
  • Users Invite System
  • Email Verification for Registration
  • Send Email to Registered User
  • Email Templates
  • Backup Options
  • Cookie Consent Popup
  • Manage Active Sessions
  • Remember me Option
  • Reset Password
  • Maintenance Mode
  • Pages Management
  • Supports SMTP
  • Send Test Email
  • Google Analytics
  • Ajax Based
  • Translation Ready

 More info / Download

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